Terms And Conditions

All quotes/proposals/estimates are based on our understanding of your requirements and as per the given time-frame. Any changes to the functionality including micro-improvements may incur additional costs accordingly. Please ensure and clarify our understanding in a face to face or online meeting
By accepting quotes/proposals/estimates, you agree to and accept the terms and conditions of Volvere IT Services Pvt Ltd. Acceptance can be verbal, by email, payment of Initiation, signing quotes/proposals/estimates.
Charges for services to be provided by Volvere IT Services PVT. LTD. will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 50% for Services with cost more than 10,000 INR and 100% for Services with cost less than 10,000 INR of the quoted fee will become immediately due.
Unless agreed otherwise with the Client, all services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work commences or is supplied to the Client for review. Total will be due upon completion of the work prior to upload to the server or release of materials with conditions below.
20% of payment upon completion of 70% work.
30% of payment upon completion of 100% work.
5.Payment
Payments may be made by online transfer, credit card (Visa, MasterCard), or Debit Card.
Publication and/or release of work done by Volvere It Services PVT. LTD. on behalf of the client, may not take place before cleared funds have been received.
6.Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines and content along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.
7.Any complexity related to specific tasks must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotes/proposals/estimates. Any discrepancy arising due to unclear requirements will not be borne by Volvere IT Services Pvt Ltd.
8.Data Formats
The client agrees to Volvere It Services PVT.LTD.’s definition of acceptable means of supplying data to the company.
Text is to be supplied to Volvere It Services PVT.LTD. in electronic format as standard text (.txt), MS Word (.docx) or via e-mail / FTP or shared folder.
Images that are supplied in an electronic format are to be provided in a format as prescribed by Volvere It Services PVT.LTD. via e-mail / FTP. Images must be of a quality suitable for use without any subsequent image processing, and Volvere It Services PVT.LTD. will not be held responsible for any image quality which the client later deems to be unacceptable.
Volvere It Services PVT.LTD. cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials.
Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services, colour correction and alteration of images, or writing the content
9. Rights of Access
The client agrees to allow Volvere It Services PVT.LTD. all necessary access to computer systems and other locations, as required, in order to complete the work and until all due funds are cleared, including the necessary read/write permissions, usernames, and passwords.
The customer also agrees to allow Volvere It Services PVT.LTD. access to any computer systems, usernames, and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions.
The customer agrees to supply Volvere It Services PVT.LTD. with all necessary materials, electronic, or otherwise, required to create and complete the work, and to supply them in a timely manner.
10. Rights of Refusal
Volvere It Services PVT.LTD. will not include in its designs, any text, images, or other data which it deems to be immoral, offensive, obscene, or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. Volvere It Services PVT.LTD. also reserves the right to refuse to include submitted material without giving a reason. In the situation where any images and/or data that Volvere It Services PVT.LTD. does include in all good faith, and subsequently discovers is in contravention to such Terms and Conditions, the customer is obliged to allow Volvere It Services PVT.LTD. to remove the contravention without hindrance, or penalty. Volvere It Services PVT.LTD. is to be held in no way responsible for any such data being included.
11. Cancellation
Cancellation of marketplace orders is not available once full payment is received by Volvere IT Services Pvt Ltd.
12. Volvere IT Services Pvt Ltd will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified.
13. Any delays at the client’s end, may delay the project and proposed timeframes and may incur additional delay and thus it may attract additional cost.
14. Depending upon the functionalities required, there may be 3rd party components such as Third-Party Payment Gateways, Facebook, Twitter, SSL certificates involved in providing services. Although Volvere IT Services Pvt Ltd does its best in recognizing the suitability of any such component, any unforeseen limitations of 3rd party components are beyond our control.
15. All communications/correspondences are generally done via emails, Phone calls or WhatsApp, and website. It is the client’s responsibility to keep us updated with their relevant email addresses and phone numbers. Communications shall occur from Monday to Friday from 9 AM to 6 PM only.
16. Notwithstanding any other provision in the agreement, in consideration of the Customer entering into this agreement with Volvere IT Services Pvt Ltd, upon full payment of any outstanding invoices, Volvere IT Services Pvt Ltd will grant an unconditional license to the Customer to reproduce, publish, communicate, use, exploit, vary, or otherwise deal with 1) the graphics 2) texts and 3) images used in the published website and associated of form and functionality. This will not include the intellectual property relating to the production of the website including the digital strategies, programming codes, database structures, scripts, forms, or functionalities. Customers may be able to buy the things mentioned above at an additional cost.
17. Copyrights handed over to the client do not include rights to re-use the code for another website or re-sell the programming codes for any commercial or non-commercial purposes. In the case of business restructuring or ownership change, ownership of the website may be transferred from one owner to another. New owners are not allowed to re-sell or re-use for any commercial or non-commercial purpose.
18. The Client retains the copyright to data, files, and graphic logos provided by the Client, and grants Volvere IT Services Pvt Ltd the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Volvere IT Services Pvt Ltd permission and rights for use of the same and agrees to indemnify and hold harmless Volvere IT Services Pvt Ltd from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Volvere IT Services Pvt Ltd that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.
19. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Website and hosting
Any bugs (programming errors) reported during or just after the development does not attract additional charges.
Our websites are generally tested on PCs and mobiles which include in recent versions of the following browsers: Firefox, Chrome If you require testing to be done on any other browser, please let us know in advance.
If your website is not hosted on our Hostinger server, any additional man-hours that may be required due to any server or network-related issues are not covered in our quotes and may be charged separately.
Volvere IT Services Pvt Ltd software codes (not including open source software) are copyrights of Volvere IT Services Pvt Ltd. The codes can be handed over at an additional cost for use once all previous invoices are settled, on the condition that the codes are used only for use or modification for re-use for further development for the specified client or subsequent owners of that legal entity. Under no circumstance, the codes will be allowed to be used for re-selling or duplication purposes.
The website or software application will be designed to be deployed on the web, using a commercial-grade web-server or a similar setup. Based on your website traffic, the website may not perform if deployed on a generic office network environment.
Volvere IT Services PVT. LTD. approves the design and development a website at the Client’s request and will deliver the job by to the settled conditions.
The client is solely responsible for describing the detailed structure, number of pages required, and other relevant terms and conditions.
The client agrees to supply the Volvere IT Services PVT. LTD. with satisfactory photography or imagery to use in the design.
The client is responsible for obtaining and buying a domain name. Volvere IT Services PVT. LTD. may at its discretion instruct the Client on suitable names.
Client hereby admits that Volvere IT Services PVT. LTD. is not accountable for any errors, grammatical or otherwise found in the material provided by the client.
Volvere IT Services PVT. LTD. agrees to resolve any errors or implement revisions requested by the Client. The client agrees that a maximum of three revisions is available (depending on the package). Major changes in design won’t be done in revisions.
The client acknowledges that any change requests after final approval have been given to Volvere IT Services PVT. LTD. or after the website is live will be charged. Volvere IT Services PVT. LTD. will not begin work on following change requests until full payment has been received.
The client admits that Volvere IT Services PVT. LTD. will add a “Web Design” by “Volvere IT Services PVT. LTD.” link to the footnote section of each website they work on. This is the branding of Volvere IT Services PVT. LTD. Due to its business nature, Volvere IT Services PVT. LTD. will not be liable if your website got hacked, lost rankings or errors, etc.
Clients can cancel website development or digital marketing packages if the team of Volvere IT Services PVT. LTD. has not started work and won’t accept any cancellation after 1 calendar day.
Once the website is live then paid support will be provided at the hourly rate of ₹1000 – 2000 INR
SEO Services
For the purposes of receiving professional SEO services, the Client agrees to provide the following:
Administrative/backend access to the website for analysis of content and structure.
Permission to make changes for the purpose of optimization, and to communicate directly with any third parties.
Unlimited access to existing website traffic statistics for analysis and tracking purposes.
Access to a client email address (@domain or Gmail) for the purposes of requesting links.
Authorization to use client pictures, logos, trademarks, web site images, pamphlets, content, etc., for any use as
deemed necessary by (Company name) for search engine optimization purposes.
If the Client’s site is lacking in textual content, the Client will provide additional text content in electronic format for the
purpose of creating additional or richer web pages.
The client must acknowledge the following with respect to our listed services on the website:
All fees are non-refundable.
All fees, services, documents, recommendations, and reports are confidential.
Volvere It Services PVT. LTD. has no control over the policies of search engines with respect to the type of sites and/or content
that they accept now or in the future. The Client’s website may be excluded from any directory or search engine at any time at
the sole discretion of the search engine or directory.
Due to the competitiveness of some keywords/phrases, ongoing changes in search engine ranking algorithms, and other
competitive factors, Volvere It Services PVT. LTD. does not guarantee #1 positions or consistent top 10 positions for any particular
keyword, phrase, or search term.
Occasionally, search engines will drop listings for no apparent or predictable reason. Often, the listing will reappear
without any additional SEO. Should a listing be dropped during the SEO campaign and does not reappear within 30 days of
campaign completion, Volvere It Services PVT. LTD. will re-optimize the website/page based on the current policies of the search engine in
question.
Some search directories offer expedited listing services for a fee. If the Client wishes to engage in said expedited listing
services (e.g., paid directories), the Client is responsible for all paid for inclusion or expedited service fees. Volvere It Services PVT. LTD.
can offer a list of expedited listing services upon request.
Linking to “bad neighborhoods” or getting links from “link farms” can seriously damage all SEO efforts. Volvere It Services PVT. LTD.
does not assume liability for the Client’s choice to link to or obtain a link from any particular website without prior consultation.
Volvere It Services PVT. LTD. is not responsible for changes made to the website by other parties that adversely affect the search engine
rankings of the Client’s website.
Additional Services not listed herein (branded copywriting, addition consulting, etc.) will be provided for
a fee of 1000 – 2000 INR per hour.
The Client guarantees any elements of text, graphics, photos, designs, trademarks, or other artwork provided to Boom
Visibility for inclusion on the website above are owned by the Client, or that the Client has received permission from the
rightful owner(s) to use each of the elements, and will hold harmless, protect, and defend Volvere It Services PVT. LTD. and its subcontractors
from any liability or suit arising from the use of such elements.
Volvere It Services PVT. LTD. is not responsible for the Client overwriting SEO work to the Client’s site. (e.g., Client/webmaster uploading
over work already provided/optimized). The Client will be charged an additional fee for re-constructing content, based on
the hourly rate of $200 per hour. Notwithstanding any other provision of this Agreement, Volvere It Services PVT. LTD.’s obligation to
provide free SEO services shall cease in the event the Client’s conduct overwrites the SEO services provided. For example, if
the client’s webmaster uploads content without consulting Volvere It Services PVT. LTD., then Volvere It Services PVT. LTD.’s obligation to provide SEO
services for free shall terminate.
FACEBOOK, INSTAGRAM, TWITTER, LINKEDIN, PINTEREST, AND OTHER SOCIAL MEDIA POSTING ADVERTISING
Volvere IT Services PVT. LTD. agrees to post, promote client company/business on Facebook, Instagram, Twitter, YouTube Pinterest, and LinkedIn through targeted advertising campaigns.
The client approves that any images to be used in Posting, advertisements will be delivered to Volvere IT Services PVT. LTD. The client admits that if images are not provided, added design fees may be billed. Volvere IT Services PVT. LTD. will include these extra charges in the invoice. (It can vary from plan to plan )
If the advertisement is forbidden due to content, Volvere IT Services PVT. LTD. shall require the Client to hoard new copy acceptable to the platform. ( (It can vary from plan to plan ) Volvere IT Services PVT. LTD. cannot be held accountable for the refusal of ads by third-party websites.
THE GOOGLE ADWORDS SERVICES
Volvere IT Services PVT. LTD. shall offer Client a management service of Google Ads account as per the terms.
Volvere IT Services PVT. LTD. will generate a Google Ads account on their client’s behalf. The client admits that Google Ads are an issue to Google’s Terms and Conditions. The client’s account will be deemed active once Google approves it for online advertising. Volvere IT Services PVT. LTD. is not liable if the Client’s account is rejected.
Volvere IT Services PVT. LTD. acknowledges that the Client owns Google AdWords. The account developed by Volvere IT Services PVT. LTD. Upon the end of the term of this contract, the Client may recollect the account and all its configuration.
Volvere IT Services PVT. LTD. is not accountable for errors once the ads are deployed.
Results are not guaranteed but Volvere IT Services PVT. LTD. Will put best efforts into ads performance.
Applicable Law  and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of India. Each party hereby irrevocably submits to the exclusive jurisdiction of the High courts of Vadodara for the adjudication of any dispute hereunder or in connection herewith.
Note – Any terms agreed in the final proposal/email will also be considered along with terms mentioned on this term page.
All specifications are subject to change without notice.

 

 

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